Quality Control Specialist II - 6111 N. River Rd.
Company Name:
MB Financial Bank
Job Description:
ITOB
Reference: NB14036
Summary
The Quality Control Specialist II (QCS II) must have exceptional attention to detail skills and follow-up skills, and consistently maintain a positive attitude. The QCS II must be a team player who is supportive of management and Bank policies. Employees in this position may be required to perform review functions, file maintenance functions and filing functions depending on the needs of the department manager, team leader or lender. QCS II is considered the critical link between the Bank, Lenders and customers.
Essential Duties and Responsibilities
Has an awareness of general banking services and is able to fully understand the data system and documents required for each loan product.
Responsible for preparing new loan files and filing all documents received after boarding.
Maintains tracking system for receiving original and recorded loan documents.
Processes mortgage releases and UCC-3 terminations for loans that have been paid in full in accordance with proper officer approval.
Maintains paid-in-full collateral files via data base. Sends files to closed storage facility.
Updates insurance policies on Custom Lender.
Has an understanding of Consumer Loan Documents in order to perform quality reviews.
Understands costs associated with recording documents in order to pay various counties for their services.
Understands tickler system and inputs/changes/deletes ticklers as necessary.
Fulfills requests for documents and files, submits collateral documents for perfecting our lien/recordation, creates collateral files and maintains existing collateral files.
Processesloan documentation email and fax prompt quality service to all Lenders/Administrative staff within acceptable time limits. Assists with handling customer complaints and follows up to ensure resolution and customer satisfaction.
Processes maintenance changes as needed.
Operate network computers/software, and other equipment necessary to handle transactions.
Responsible for scanning and imaging various Loan Documents such asLaserPro, attorney prepared and Indirect Lending documents.
Distributes department mail.
May be required to work some Saturdays for special projects that may arise.
As part of the department team, ensures individual and department goals are met.
Complies with all applicable federal and state laws and regulations.
LIVE the Bank's Mission Statement and PRACTICE the Bank's Corporate Strategy.
Other duties may be assigned.
Education/Experience
High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience required.
We are proud to be an EEO/AA employer Minority/Female/Disabled/Veterans. As a part of the MB Financial hiring process all applicants will be required to submit to, and pass, a pre-employment urine drug screening.
20140521 Estimated Salary: $20 to $28 per hour based on qualifications.
MB Financial Bank
Job Description:
ITOB
Reference: NB14036
Summary
The Quality Control Specialist II (QCS II) must have exceptional attention to detail skills and follow-up skills, and consistently maintain a positive attitude. The QCS II must be a team player who is supportive of management and Bank policies. Employees in this position may be required to perform review functions, file maintenance functions and filing functions depending on the needs of the department manager, team leader or lender. QCS II is considered the critical link between the Bank, Lenders and customers.
Essential Duties and Responsibilities
Has an awareness of general banking services and is able to fully understand the data system and documents required for each loan product.
Responsible for preparing new loan files and filing all documents received after boarding.
Maintains tracking system for receiving original and recorded loan documents.
Processes mortgage releases and UCC-3 terminations for loans that have been paid in full in accordance with proper officer approval.
Maintains paid-in-full collateral files via data base. Sends files to closed storage facility.
Updates insurance policies on Custom Lender.
Has an understanding of Consumer Loan Documents in order to perform quality reviews.
Understands costs associated with recording documents in order to pay various counties for their services.
Understands tickler system and inputs/changes/deletes ticklers as necessary.
Fulfills requests for documents and files, submits collateral documents for perfecting our lien/recordation, creates collateral files and maintains existing collateral files.
Processesloan documentation email and fax prompt quality service to all Lenders/Administrative staff within acceptable time limits. Assists with handling customer complaints and follows up to ensure resolution and customer satisfaction.
Processes maintenance changes as needed.
Operate network computers/software, and other equipment necessary to handle transactions.
Responsible for scanning and imaging various Loan Documents such asLaserPro, attorney prepared and Indirect Lending documents.
Distributes department mail.
May be required to work some Saturdays for special projects that may arise.
As part of the department team, ensures individual and department goals are met.
Complies with all applicable federal and state laws and regulations.
LIVE the Bank's Mission Statement and PRACTICE the Bank's Corporate Strategy.
Other duties may be assigned.
Education/Experience
High school diploma or general education degree (GED); or six months to one year related experience and/or training; or equivalent combination of education and experience required.
We are proud to be an EEO/AA employer Minority/Female/Disabled/Veterans. As a part of the MB Financial hiring process all applicants will be required to submit to, and pass, a pre-employment urine drug screening.
20140521 Estimated Salary: $20 to $28 per hour based on qualifications.
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