Help Desk Technician
Quick Apply Full-time Contract 2 hours ago Full Job Description Help Desk Technician Opportunity with Asset Management Client Some details about the client:
-Largest Minority Owned Mutual Fund Firm in the US -Major contributor to the Chicago Public School System -16.
1B in Assets -40M in Revenue Hourly Rate:
40/hr Responsibilities will include:
Sense of ownership for the end user desktop environment including managing end user expectations, maintaining, and supporting the modern desktop operating environment.
Ensure performance of the Modern Desktop components to an SLA level and report on it Work with CTO, ISO, and other technology resources to maintain an overall Modern Desktop end user support operating strategy Assists with all disaster recovery and business continuity planning activities Works with CTO, ISO to ensure compliance with SEC, FINRA and other regulations; assists with gathering information for audits
Experience:
3
years in deploying Microsoft technologies.
2
years delivering Microsoft Modern Desktop technologies such as Windows 10 devices, Microsoft Endpoint Manager (MEM, formerly Intune), SCCM, and AD/AAD, multi-factor authentication (MFA), conditional access (CA) Demonstrates the ability to work in a fast-paced complex environment where organizational skills are essential.
Experience in testing, troubleshooting, commissioning, and documentation of installed and integrated deployments, on-site or remote.
Excellent documentation practices are essential.
Possesses excellent collaboration skills and ability to interact with end-users, vendors, and other teams to successfully identify and resolve issues.
Thought leadership on how to best support our end users with emerging trends, process improvements and Microsoft tools and products.
Good problem-solving skills, with an ability to work autonomously or with minimal supervision.
Excellent written and oral communication skills, detail oriented, pays attention to subtle nuances and needs of individuals, especially executives.
Desire for continuous learning and improvement Education Four-year degree in Information Technology, Computer Science, or other relevant fields (or work equivalent) Bonus Points:
Microsoft O365 and Azure technologies, including but not limited to:
Threat Protection - (Advanced Threat Analytics, Defender Advanced Threat Protection, Threat Intelligence) Information Protection - (Azure Information Protection, Data Loss Prevention, Cloud App Security) Security Management - (Azure Security Centre, O365 Security, Compliance Centre, Windows Defender Advanced Security Centre) Other core O365 services including Teams, SPO/OneDrive, EXO Azure DevOps, Git, repos, pipelines, pull requests Job Types:
Full-time, Contract Pay:
$40.
00 - $45.
00 per hour Experience level:
3 years 4 years 5 years Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Chicago, IL 60601:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Chicago, IL 60601 Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
-Largest Minority Owned Mutual Fund Firm in the US -Major contributor to the Chicago Public School System -16.
1B in Assets -40M in Revenue Hourly Rate:
40/hr Responsibilities will include:
Sense of ownership for the end user desktop environment including managing end user expectations, maintaining, and supporting the modern desktop operating environment.
Ensure performance of the Modern Desktop components to an SLA level and report on it Work with CTO, ISO, and other technology resources to maintain an overall Modern Desktop end user support operating strategy Assists with all disaster recovery and business continuity planning activities Works with CTO, ISO to ensure compliance with SEC, FINRA and other regulations; assists with gathering information for audits
Experience:
3
years in deploying Microsoft technologies.
2
years delivering Microsoft Modern Desktop technologies such as Windows 10 devices, Microsoft Endpoint Manager (MEM, formerly Intune), SCCM, and AD/AAD, multi-factor authentication (MFA), conditional access (CA) Demonstrates the ability to work in a fast-paced complex environment where organizational skills are essential.
Experience in testing, troubleshooting, commissioning, and documentation of installed and integrated deployments, on-site or remote.
Excellent documentation practices are essential.
Possesses excellent collaboration skills and ability to interact with end-users, vendors, and other teams to successfully identify and resolve issues.
Thought leadership on how to best support our end users with emerging trends, process improvements and Microsoft tools and products.
Good problem-solving skills, with an ability to work autonomously or with minimal supervision.
Excellent written and oral communication skills, detail oriented, pays attention to subtle nuances and needs of individuals, especially executives.
Desire for continuous learning and improvement Education Four-year degree in Information Technology, Computer Science, or other relevant fields (or work equivalent) Bonus Points:
Microsoft O365 and Azure technologies, including but not limited to:
Threat Protection - (Advanced Threat Analytics, Defender Advanced Threat Protection, Threat Intelligence) Information Protection - (Azure Information Protection, Data Loss Prevention, Cloud App Security) Security Management - (Azure Security Centre, O365 Security, Compliance Centre, Windows Defender Advanced Security Centre) Other core O365 services including Teams, SPO/OneDrive, EXO Azure DevOps, Git, repos, pipelines, pull requests Job Types:
Full-time, Contract Pay:
$40.
00 - $45.
00 per hour Experience level:
3 years 4 years 5 years Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
Chicago, IL 60601:
Reliably commute or planning to relocate before starting work (Required) Work Location:
Hybrid remote in Chicago, IL 60601 Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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