Support Specialist
The Health and Wellness Center (THWC Inc.
) The Health and Wellness Center (THWC Inc.
) Norridge, IL Norridge, IL Full-time Full-time $20 an hour $20 an hour 20 hours ago 20 hours ago 20 hours ago Seeking Full-Time Support Specialist to work remotely initiating outbound calls from our database for the purpose of confirming faxes, providing service to our mutual patients, establishing business relationships, and scheduling appointments to follow up for further discussion until we receive a doctor approval or denial.
Location:
Remote / Work from Home (after initial training completed in office) Office Location for Initial Training:
6052 N Avondale Chicago IL 60631 Phone:
(312)858-3131 Hours:
Mon-Fri.
8AM-5PM or 9AM-6PM Responsibilities Include:
Outbound calling to confirm faxes received Using our online fax portal to send electronic faxes Updating our portal with the status after every call with accurate information Following our call protocols to maintain consistency Escalating complex or unresolved issues to higher-level support or management as needed Following HIPAA compliant guidelines carefully when leaving voicemails or sending emails Required Experience & Skills:
Exceptional Phone & Communication Skills.
Reliable Internet services Detail Orientated and Responsible.
Accurate Data Entry Skills.
Ability to multitask & adapt to changes.
Job Type:
Full-time Pay:
$20.
00 per hour Expected hours:
40 per week
Benefits:
Health insurance Work from home Experience level:
1 year Weekly day range:
Monday to Friday Work setting:
Hybrid work Work Location:
Hybrid remote in Norridge, IL.
Estimated Salary: $20 to $28 per hour based on qualifications.
) The Health and Wellness Center (THWC Inc.
) Norridge, IL Norridge, IL Full-time Full-time $20 an hour $20 an hour 20 hours ago 20 hours ago 20 hours ago Seeking Full-Time Support Specialist to work remotely initiating outbound calls from our database for the purpose of confirming faxes, providing service to our mutual patients, establishing business relationships, and scheduling appointments to follow up for further discussion until we receive a doctor approval or denial.
Location:
Remote / Work from Home (after initial training completed in office) Office Location for Initial Training:
6052 N Avondale Chicago IL 60631 Phone:
(312)858-3131 Hours:
Mon-Fri.
8AM-5PM or 9AM-6PM Responsibilities Include:
Outbound calling to confirm faxes received Using our online fax portal to send electronic faxes Updating our portal with the status after every call with accurate information Following our call protocols to maintain consistency Escalating complex or unresolved issues to higher-level support or management as needed Following HIPAA compliant guidelines carefully when leaving voicemails or sending emails Required Experience & Skills:
Exceptional Phone & Communication Skills.
Reliable Internet services Detail Orientated and Responsible.
Accurate Data Entry Skills.
Ability to multitask & adapt to changes.
Job Type:
Full-time Pay:
$20.
00 per hour Expected hours:
40 per week
Benefits:
Health insurance Work from home Experience level:
1 year Weekly day range:
Monday to Friday Work setting:
Hybrid work Work Location:
Hybrid remote in Norridge, IL.
Estimated Salary: $20 to $28 per hour based on qualifications.
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