Senior Cargo Sales Support Officer Customer Service & Call Center - Chicago, IL at Geebo

Senior Cargo Sales Support Officer

Qatar Airways (QR) have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Senior Cargo Sales Support Officer.Based in Chicago and as part of the Cargo leadership team, you will need to bring a strong transformational and growth-oriented mindset to ensure the analytical needs of our business are well understood and clearly articulated to meet business objections and generate actionable quantitative business objectives.Specific Accountabilities Include:
Identify areas to support and improve, you will help drive transformational activity and create a culture that challenges the status quo.A key focus will be ensuring cost reduction project (includes GHA fees, GSA commission levels, rental agreements and custom penalties. Identify potential new alliance and driving maximum value from their partnerships.This includes leading the strategic and performance reviews of partnerships as well as providing commercial recommendations to the regional management team.This involves integration between the alliance team in Doha, engaging with new partners in the region, looking into JV opportunities and having an awareness. Making suggestions to drive improved performance across QR Cargo. Driving a range of transformative initiatives which includes implementation of pricing strategies.You will drive business process improvements to ensure efficiency and quality outcomes. Analysis revenue trends and highlight exceptions to management. You will partner with sub region management team to report on, plan and forecast the business' expected revenue. Assist regional management in providing information for budgeting and budgetary controls to enable them to exercise effective control over the sub region. Provide accurate and updated tonnage forecast on scheduled freighter, passenger services and mini freighter services to regional management team on a daily basis for the region. Prepare and work with relevant key personnel on annual BSA contracts for the region. Support the regional management team in response to any emergency or a major operations disruption affecting QR or its subsidiaries. Perform other department duties related to their position as directed by the head of department. About Qatar Airways GroupOur story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.QualificationsAbout You:
The successful candidate will have the following:
High School qualification/Vocational Qualification/Diploma or Equivalent with a minimum 5 years of job-related experience. Or Bachelors degree or equivalent with minimum 4 years of job-related experience. Basic knowledge in Cargo operations would be an advantage. Project Management Strong Quantitive and Qualitative Analytical Skills Presentation Skills Time Management Working Knowledge of English High Level MS Office proficiency - Excel, Access, PowerPoint Business modelling experience and ability. Be part of an extraordinary story.Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.Together, everything is possible.#J-18808-Ljbffr Recommended Skills Analytical Business Processes English Financial Management Forecasting Freight Forwarding Apply to this job. Think you're the perfect candidate? Apply on company site $('.external-apply-email-saved').on('click', function (event) window.ExternalApply = window.open('/interstitial?jobdid=j3n1vf6pzhv5hy2gwpq', 'ExternalApply-j3n1vf6pzhv5hy2gwpq'); ); $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.

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