Lead Recovery Coach - PHCC
Job Title: Lead Recovery Coach
Department: Cook County Health
Job Summary
The Lead Recovery Coach will work closely with the medical providers and the care coordination team providing individualized and evidence-based substance use recovery services to patients identified in various Cook County Health (CCH) locations including Emergency Departments (ED), Inpatient settings, Ambulatory Community Health Network (ACHN) sites and Cermak Health Services at Cook County Jail. The Lead Recovery Coach supports the training and development of team members and participates in Quality Assurance activities. This position may include travel to various worksites throughout the week.
Typical Duties
Supports training and orientation of team members through various activities including but not limited to providing shadowing opportunities, performing observation and feedback loops for recovery coaches, and leading training events.
Participates in activities to support professional development of team members, including individual coaching and developing and delivering group trainings.
Tracks and develops reports for quality assurance for program metrics. Reports findings to management staff.
Participates in quality assurance and quality improvement activities such as completing chart reviews, and reviewing data
Supports the development of program tools and training materials, including job aides.
Performs the duties of a Recovery Coach.
Completes screenings for substance use disorders for patients in settings included, but not limited to: Emergency Room, inpatient floors, ACHN sites or Cermak health services. Assesses for patient's readiness for treatment and appropriate level of care, including Medications for Addiction Treatment (MAT).
Assists patients in identifying goals related to reduction or abstinence of substance use. Assess for potential barriers to meeting recovery goals and assist patient with implementing plans to achieve recovery goals.
Provides education to patients on ways to reduce or abstain from high-risk substance use behavior.
Educates patients on Narcan (Naloxone) administration and overdose prevention. Facilitates patient's ability to access and obtain overdose prevention kits.
Relays information regarding results of screening, assessment, and plan of care to appropriate members of the health care team.
Connects patients to recovery-oriented community resources, including 12-step programs, SMART recovery meetings, treatment facilities, sober living environments, etc.
Performs supportive tasks for patients, such as appointment scheduling, referrals to community-based resources and directions on how to access; and follows up after all activities to determine success.
Supports efforts to locate patients. This may include calling medical homes, substance abuse treatment facilities, driving past last known address and meeting patients in the community.
Makes follow-up calls to patients following discharge from ED, inpatient, clinic visits, incarcerations, or treatment facilities.
Facilitates didactic and therapeutic groups and activities aimed at increasing recovery behaviors.
Utilizes internal and external organizational resources to facilitate engagement and retention in recovery services.
Documents all activities in appropriate files and systems, which may include medical records, care management systems, etc., aligned with team's quality improvement efforts.
Retrieves documents from organization to support effective transitions.
Completes all education activities/training as requested.
Participates in Interdisciplinary Rounds as requested
Protects Protected Health Information (PHI) and complies with CCH Privacy Policy.
Participates in regularly scheduled team meetings.
Performs other duties as assigned.
Minimum Qualifications
Bachelor's degree from an accredited college or university (MUST PROVIDE OFFICIAL TRANSCRIPTS AT THE TIME OF THE INTERVIEW)
Four (4) years of experience providing one or more of the following services to individuals with substance use and/or mental health disorders: completing screenings/assessments, providing education, providing therapeutic interventions or supportive services (i.e. counseling or therapy, including Motivational Interviewing (MI) or Cognitive Behavioral Therapy (CBT), providing case management or care coordination activities, develop treatment plans, recovery coaching, and/or providing or developing harm reduction activities ( REQUIRED)
Proficiency using Microsoft Office Word and Outlook
Must possess a Certified Alcohol and Other Drug Abuse Counselor (CADC), Certified Reciprocal Alcohol and Other Drug Abuse Counselor (CRADC), Medication Assisted Addiction Treatment Professional (MAATP), or Mental Illness Substance Abuse (MISA) certification from Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc. (IAODAPCA). (MUST PROVIDE PROOF AT THE TIME OF THE INTERVIEW)
Must possess a valid driver's license and current vehicle insurance coverage (MUST PROVIDE PROOF AT THE TIME OF THE INTERVIEW)
Preferred Qualifications
One (1) year or more working with patients in Medication for Addiction Treatment programs (i.e., Methadone, Buprenorphine (trade name: Suboxone) or Naltrexone (trade name: Vivitrol , preferred.
One (1) year experience facilitating therapeutic or educational groups, preferred.
One (1) year experience providing training, supervision, or participation in QI/QA activities in behavioral health field preferred
Prior experience in a health care setting, preferred.
Lived experience recovering from a substance use disorder preferred
Bilingual, preferred.
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of evidence-based practices for substance use treatment, with strong emphasis on harm-reduction, motivational interviewing, and stages of change.
Knowledge of the American Society of Addiction Medicine (ASAM) criteria and its correlation to determining appropriate level of care.
Knowledge of community-based recovery resources in the Chicago area.
Ability to effectively use technology and utilize software for completing notes, tracking appointments, coordinating care activities.
Ability to communicate effectively with diverse audiences.
Ability to work independently and as part of team.
Ability to effectively prioritize work.
Ability to meet deadlines.
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, Typical Duties are essential job functions.
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, Are you a Military Veteran?
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
OR
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Benefits Package
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Employee Assistance Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH IS AN EQUAL-OPPORTUNITY EMPLOYER.Estimated Salary: $20 to $28 per hour based on qualifications.
Department: Cook County Health
Job Summary
The Lead Recovery Coach will work closely with the medical providers and the care coordination team providing individualized and evidence-based substance use recovery services to patients identified in various Cook County Health (CCH) locations including Emergency Departments (ED), Inpatient settings, Ambulatory Community Health Network (ACHN) sites and Cermak Health Services at Cook County Jail. The Lead Recovery Coach supports the training and development of team members and participates in Quality Assurance activities. This position may include travel to various worksites throughout the week.
Typical Duties
Supports training and orientation of team members through various activities including but not limited to providing shadowing opportunities, performing observation and feedback loops for recovery coaches, and leading training events.
Participates in activities to support professional development of team members, including individual coaching and developing and delivering group trainings.
Tracks and develops reports for quality assurance for program metrics. Reports findings to management staff.
Participates in quality assurance and quality improvement activities such as completing chart reviews, and reviewing data
Supports the development of program tools and training materials, including job aides.
Performs the duties of a Recovery Coach.
Completes screenings for substance use disorders for patients in settings included, but not limited to: Emergency Room, inpatient floors, ACHN sites or Cermak health services. Assesses for patient's readiness for treatment and appropriate level of care, including Medications for Addiction Treatment (MAT).
Assists patients in identifying goals related to reduction or abstinence of substance use. Assess for potential barriers to meeting recovery goals and assist patient with implementing plans to achieve recovery goals.
Provides education to patients on ways to reduce or abstain from high-risk substance use behavior.
Educates patients on Narcan (Naloxone) administration and overdose prevention. Facilitates patient's ability to access and obtain overdose prevention kits.
Relays information regarding results of screening, assessment, and plan of care to appropriate members of the health care team.
Connects patients to recovery-oriented community resources, including 12-step programs, SMART recovery meetings, treatment facilities, sober living environments, etc.
Performs supportive tasks for patients, such as appointment scheduling, referrals to community-based resources and directions on how to access; and follows up after all activities to determine success.
Supports efforts to locate patients. This may include calling medical homes, substance abuse treatment facilities, driving past last known address and meeting patients in the community.
Makes follow-up calls to patients following discharge from ED, inpatient, clinic visits, incarcerations, or treatment facilities.
Facilitates didactic and therapeutic groups and activities aimed at increasing recovery behaviors.
Utilizes internal and external organizational resources to facilitate engagement and retention in recovery services.
Documents all activities in appropriate files and systems, which may include medical records, care management systems, etc., aligned with team's quality improvement efforts.
Retrieves documents from organization to support effective transitions.
Completes all education activities/training as requested.
Participates in Interdisciplinary Rounds as requested
Protects Protected Health Information (PHI) and complies with CCH Privacy Policy.
Participates in regularly scheduled team meetings.
Performs other duties as assigned.
Minimum Qualifications
Bachelor's degree from an accredited college or university (MUST PROVIDE OFFICIAL TRANSCRIPTS AT THE TIME OF THE INTERVIEW)
Four (4) years of experience providing one or more of the following services to individuals with substance use and/or mental health disorders: completing screenings/assessments, providing education, providing therapeutic interventions or supportive services (i.e. counseling or therapy, including Motivational Interviewing (MI) or Cognitive Behavioral Therapy (CBT), providing case management or care coordination activities, develop treatment plans, recovery coaching, and/or providing or developing harm reduction activities ( REQUIRED)
Proficiency using Microsoft Office Word and Outlook
Must possess a Certified Alcohol and Other Drug Abuse Counselor (CADC), Certified Reciprocal Alcohol and Other Drug Abuse Counselor (CRADC), Medication Assisted Addiction Treatment Professional (MAATP), or Mental Illness Substance Abuse (MISA) certification from Illinois Alcohol and Other Drug Abuse Professional Certification Association, Inc. (IAODAPCA). (MUST PROVIDE PROOF AT THE TIME OF THE INTERVIEW)
Must possess a valid driver's license and current vehicle insurance coverage (MUST PROVIDE PROOF AT THE TIME OF THE INTERVIEW)
Preferred Qualifications
One (1) year or more working with patients in Medication for Addiction Treatment programs (i.e., Methadone, Buprenorphine (trade name: Suboxone) or Naltrexone (trade name: Vivitrol , preferred.
One (1) year experience facilitating therapeutic or educational groups, preferred.
One (1) year experience providing training, supervision, or participation in QI/QA activities in behavioral health field preferred
Prior experience in a health care setting, preferred.
Lived experience recovering from a substance use disorder preferred
Bilingual, preferred.
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of evidence-based practices for substance use treatment, with strong emphasis on harm-reduction, motivational interviewing, and stages of change.
Knowledge of the American Society of Addiction Medicine (ASAM) criteria and its correlation to determining appropriate level of care.
Knowledge of community-based recovery resources in the Chicago area.
Ability to effectively use technology and utilize software for completing notes, tracking appointments, coordinating care activities.
Ability to communicate effectively with diverse audiences.
Ability to work independently and as part of team.
Ability to effectively prioritize work.
Ability to meet deadlines.
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the personnel so classified.
For purposes of the American with Disabilities Act, Typical Duties are essential job functions.
VETERAN PREFERENCE
PLEASE READ
When applying for employment with the Cook County Health & Hospitals System, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
Meet the minimum qualifications for the position.
Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, Are you a Military Veteran?
Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
OR
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Benefits Package
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Pension Plan and Deferred Compensation Program
Employee Assistance Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
For further information on our excellent benefits package, please click on the following link: http://www.cookcountyrisk.com/
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
Degrees awarded outside of the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
CCHHS is strictly prohibited from conditioning, basing or knowingly prejudicing or affecting any term or aspect of County employment or hiring upon or because of any political reason or factor.
COOK COUNTY HEALTH IS AN EQUAL-OPPORTUNITY EMPLOYER.Estimated Salary: $20 to $28 per hour based on qualifications.
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