Sr. Network Engineer
ShoreTel is seeking a Sr. Network Engineer to assist in the design and build of ShoreTel's core voice and data infrastructure. As Senior Network Engineer, you will help extend the capabilities of our current network to accommodate our future growth, qualify and implement new equipment from our vendors, and recommend solutions to issues that arise.
The successful candidate will be a creative thinker yet a disciplined engineer, relying on both experience and intuition to make good decisions and qualified judgments. We are looking for someone who has a great positive attitude, highly intelligent, motivated to learn and grow within the organization. If you are an overachiever and want to contribute to a team that will truly appreciate your dedication and hard work, then consider a career at ShoreTel.
Responsibilities:
Provide high-level / detailed solutions and technical support for network connectivity for both on premises data centers and interoperability of cloud related connectivity solutions
Monitors the networking queue and ensures tickets are assigned and tickets owned are resolved as quickly as possible and within the SLA
Provide technical services and support for the following areas, WAN and LAN connectivity, routers, firewalls (ASA and Checkpoint), and security, internal systems, cloud and network infrastructure
Performs network maintenance, upgrades and refreshes by conferring with vendors; developing, testing, evaluating, and installing enhancements
Perform interoperability testing with internal and external network relevant vendors
Responsible for the creation and maintenance of technical documentation to ensure it is updated and current
Configure and troubleshoot network component, routers, switches, VoIP gateways, Session Border Controllers, and other network equipment
Maintains a healthy network by evaluating network performance issues including availability, utilization, throughput, and latency
Work with the business side to understand their objectives and account for them in the system design
Work with internal and external 3rd party vendors i.e. software and systems engineering teams to understand and implement technical requirements
Configure and manage DHCP, access-lists, and VLANs
Configure and manage OSPF and BGP protocols
Configure and troubleshoot VMware virtualized network components
Participant of a rotating on-call schedule
Requirements:
Five or more years hands-on networking experience
Must possess strong working knowledge of design & implementation experience for data networking, routing & switching, sub netting and network segmenting with large scale enterprise network
Must possess a thorough understanding of Network Infrastructure and topology, LAN/WAN, TCP/IP, DNS, DHCP, VPN, and Network Monitoring tools
MPLS configuration experience required
Experience supporting enterprise networks for VoIP and SIP messaging.
Proven ability to troubleshoot complex issues related to hardware, L3/L2 deployment, application behaviors and TCP stack
Strong knowledge of routing and switching concepts and technologies (OSPF, BGP, PIM, EIGRP)
Strong Telco circuit knowledge & troubleshooting skills
Experience working collaboratively with Senior Network Engineers, Systems software developers and Administrators
Experience working with 3rd datacenter party vendors to include IAAS model
Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines
Ability to use discretion and judgment in evaluating problems and creating solutions for Members
Strong communicator able to effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical audience
Self-motivated with enthusiasm and ability to develop technical skills and take on additional responsibilities to add value to departmental and ShoreTel's mission and goals
VOIP Engineering experience a plus
Unix administration experience a plus
Experience with NSX Network virtualization is plus
Ability to be on call or assure critical incident response 24x7x365
Education:
BS in Technical or Engineering field (or equivalent) required
Current Cisco Certified Network Professional (CCNP) or higher in Routing and Switching and/or Wireless Networking
Checkpoint (CCSE)
CCIE certification a plus
VMware Certified Professional Network Virtualization (VCP-NV) a plus
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate will be a creative thinker yet a disciplined engineer, relying on both experience and intuition to make good decisions and qualified judgments. We are looking for someone who has a great positive attitude, highly intelligent, motivated to learn and grow within the organization. If you are an overachiever and want to contribute to a team that will truly appreciate your dedication and hard work, then consider a career at ShoreTel.
Responsibilities:
Provide high-level / detailed solutions and technical support for network connectivity for both on premises data centers and interoperability of cloud related connectivity solutions
Monitors the networking queue and ensures tickets are assigned and tickets owned are resolved as quickly as possible and within the SLA
Provide technical services and support for the following areas, WAN and LAN connectivity, routers, firewalls (ASA and Checkpoint), and security, internal systems, cloud and network infrastructure
Performs network maintenance, upgrades and refreshes by conferring with vendors; developing, testing, evaluating, and installing enhancements
Perform interoperability testing with internal and external network relevant vendors
Responsible for the creation and maintenance of technical documentation to ensure it is updated and current
Configure and troubleshoot network component, routers, switches, VoIP gateways, Session Border Controllers, and other network equipment
Maintains a healthy network by evaluating network performance issues including availability, utilization, throughput, and latency
Work with the business side to understand their objectives and account for them in the system design
Work with internal and external 3rd party vendors i.e. software and systems engineering teams to understand and implement technical requirements
Configure and manage DHCP, access-lists, and VLANs
Configure and manage OSPF and BGP protocols
Configure and troubleshoot VMware virtualized network components
Participant of a rotating on-call schedule
Requirements:
Five or more years hands-on networking experience
Must possess strong working knowledge of design & implementation experience for data networking, routing & switching, sub netting and network segmenting with large scale enterprise network
Must possess a thorough understanding of Network Infrastructure and topology, LAN/WAN, TCP/IP, DNS, DHCP, VPN, and Network Monitoring tools
MPLS configuration experience required
Experience supporting enterprise networks for VoIP and SIP messaging.
Proven ability to troubleshoot complex issues related to hardware, L3/L2 deployment, application behaviors and TCP stack
Strong knowledge of routing and switching concepts and technologies (OSPF, BGP, PIM, EIGRP)
Strong Telco circuit knowledge & troubleshooting skills
Experience working collaboratively with Senior Network Engineers, Systems software developers and Administrators
Experience working with 3rd datacenter party vendors to include IAAS model
Ability to manage multiple, often competing, priorities and tasks and follow through to completion on strict deadlines
Ability to use discretion and judgment in evaluating problems and creating solutions for Members
Strong communicator able to effectively communicate technical information, both verbal and written, to a wide range of end-users, including non-technical audience
Self-motivated with enthusiasm and ability to develop technical skills and take on additional responsibilities to add value to departmental and ShoreTel's mission and goals
VOIP Engineering experience a plus
Unix administration experience a plus
Experience with NSX Network virtualization is plus
Ability to be on call or assure critical incident response 24x7x365
Education:
BS in Technical or Engineering field (or equivalent) required
Current Cisco Certified Network Professional (CCNP) or higher in Routing and Switching and/or Wireless Networking
Checkpoint (CCSE)
CCIE certification a plus
VMware Certified Professional Network Virtualization (VCP-NV) a plus
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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