Senior UX Researcher, ITSecOps at CrowdStrike in Remote
At CrowdStrike we're on a mission - to stop breaches. Our groundbreaking technology, services delivery, and intelligence gathering together with our innovations in machine learning and behavioral-based detection, allow our customers to not only defend themselves, but do so in a future-proof manner. Because of that we've earned numerous honors and top rankings for our technology, organization and talent. Our culture was purpose-built to be remote first, and we offer flexible work arrangements to help our people manage their personal and professional lives in a way that works for them. If you're ready to work on unrivaled technology with a team that makes a difference every day, let's talk. About the Role Our team is looking to hire a User Experience Researcher who'll be responsible for defining & conducting tactical and strategic research designed to understand the needs, expectations, and behaviors of the people charged with keeping their company safe. You'll be joining a growing, cross-functional UX team composed of designers, researchers, writers, engineers & QA collaborating closely to deliver the best possible experience for our customers. About the Product Group You'll join our IT Security Operations product group. This group builds Falcon Spotlight, Falcon Discover and File Integrity Monitoring:
products that identify, analyse and prioritize vulnerabilities and misconfigurations in customer environments. What You'll Do Define and conduct qualitative and quantitative user experience research across multiple projects Deliver insights to help inform and execute on major initiatives by conducting generative and evaluative research Communicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate Partner closely with designers, writers, engineers, researchers, and product managers Advocate for user needs throughout the product development process Educate broader team on research best practices and evangelize research methods and results throughout the organization Contribute to processes, documentation, and standards to help evolve the research discipline What You'll Need Experience designing and conducting studies using a variety of research methods (such as remote studies, contextual inquiry, iterative prototype testing, and surveys) A deep understanding of strengths and weaknesses of different methods, including when and how to apply them during the product development process Comfort managing multiple projects, including logistics of scoping and recruiting A combination of integrity and flexibility to balance research speed and rigor Demonstrated ability to effectively collaborate with designers, product managers, engineers, analysts, and other partners Strong storytelling skills with a real passion for finding new, effective ways to advocate for our users Desire to solve complex problems Bonus Points Experience working with Agile Design, Lean UX and/or Service Design methodologies Understanding of visual communication principles such as typography, color and form Advanced understanding of quantitative methods, such as statistical analysis and A/B testing Experience working on a remote team Experience with cybersecurity, enterprise SaaS, or other complex technical systems a plus CrowdStrike, Inc. is committed to fair and equitable compensation practices. For applicants in Colorado the salary range is $111,982 - $167,972
bonus
equity
benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states.
Salary Range:
$100K -- $200K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications.
products that identify, analyse and prioritize vulnerabilities and misconfigurations in customer environments. What You'll Do Define and conduct qualitative and quantitative user experience research across multiple projects Deliver insights to help inform and execute on major initiatives by conducting generative and evaluative research Communicate insights and recommendations in a consumable, engaging way using artifacts such as reports, journey maps, personas, and other formats as appropriate Partner closely with designers, writers, engineers, researchers, and product managers Advocate for user needs throughout the product development process Educate broader team on research best practices and evangelize research methods and results throughout the organization Contribute to processes, documentation, and standards to help evolve the research discipline What You'll Need Experience designing and conducting studies using a variety of research methods (such as remote studies, contextual inquiry, iterative prototype testing, and surveys) A deep understanding of strengths and weaknesses of different methods, including when and how to apply them during the product development process Comfort managing multiple projects, including logistics of scoping and recruiting A combination of integrity and flexibility to balance research speed and rigor Demonstrated ability to effectively collaborate with designers, product managers, engineers, analysts, and other partners Strong storytelling skills with a real passion for finding new, effective ways to advocate for our users Desire to solve complex problems Bonus Points Experience working with Agile Design, Lean UX and/or Service Design methodologies Understanding of visual communication principles such as typography, color and form Advanced understanding of quantitative methods, such as statistical analysis and A/B testing Experience working on a remote team Experience with cybersecurity, enterprise SaaS, or other complex technical systems a plus CrowdStrike, Inc. is committed to fair and equitable compensation practices. For applicants in Colorado the salary range is $111,982 - $167,972
bonus
equity
benefits. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states.
Salary Range:
$100K -- $200K
Minimum Qualification
Design & UXEstimated Salary: $20 to $28 per hour based on qualifications.
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