Enterprise Resiliency Program Director
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
At Northern Trust, we've earned the reputation of a reliable partner that our clients can count on to operate daily in an effective manner, no matter the circumstances.
As such, resiliency is at the core of our value proposition and key to long-term value creation not just for our clients, but also for our employees, shareholders and community.
In early 2022 we established our Enterprise Resiliency Office (ERO) with the goal of adopting a more strategic and systematic approach to defining, measuring and strengthening resiliency across enterprise.
Our vision is to be a true 'all weather company' that has a distinctive ability to prevent internal stress, recover from external stress and thrive in any altered circumstances.
As an Enterprise Resiliency Program Director, you will be part of the ERO leadership, working closely with the Chief Resiliency Strategy Officer and the Executive Management Team to deliver at-scale change in our resiliency capabilities.
In your role, you will define, steward and ensure effective execution of a portfolio of complex, cross-enterprise initiatives.
You will also help define a clear, integrated vision and strategy for a 'resilient Northern Trust' across multiple dimensions, including:
operational resiliency, technological resiliency, organizational resiliency, financial resiliency and business model resiliency.
Last but not the least, given that we are a new team that lives Northern Trust's values of cherishing and nourishing our diverse and inclusive culture, we welcome you to help us further define and grow our community.
The ideal candidate will have a track record of delivering complex change programs, leading diverse, cross-functional teams and building common vision between senior stakeholders across the organization.
The key responsibilities of the role include:
o Define the 'mission' and mobilize the delivery teams for the initiatives within your portfolio; 'missions' are an articulation of the scope, objectives, success metrics and definition of 'done' for each initiative o Decide on the suitable strategy and approach to achieve each 'mission' o Own the delivery of the 'missions' in your portfolio end-to-end o Provide strategic guidance to Working Teams and Program Managers in ways that assure effective and efficient delivery of the 'missions' and promote execution and change management best practices o Proactively manage dependencies, 'reusable assets' (components of the solution that have been already built elsewhere), roadblocks and learning points (i.
e.
, milestones defined to resolve any uncertainty that the team might be dealing with) o Assume responsibility for the program's people and vendors, including leading and contribution to the performance evaluation of the working teams and Program Managers o Develop and control deadlines, budgets and activities o Apply change, risk and resource management o Assess and report on program performance at various levels and support presentations on program results in various forums and committees (e.
g.
, Management Group, Operational Risk Committee, Global Enterprise Risk Committee, Business Risk Committee of the Board) o Help shape best practices, standards and toolkit as well as strengthen our capabilities around execution of complex cross-enterprise programs o Help shape the enterprise resiliency strategy to achieve our vision of being a true 'all weather company' that has a distinctive ability to prevent internal stress, recover from external stress and thrive in any altered circumstances The successful candidate will benefit from having:
o Strong problem solving skills (e.
g.
, ability to structure ambiguous problems and mobilize diverse teams to solve them; ability to lead the team to define the root cause of issues ) o Strong analytical skills (e.
g.
, financial analysis, budgeting, strategic planning) o Deep understanding of project management and portfolio management techniques and methods (i.
e.
, what good looks like), change management principles and how to build high-performing teams o Experience in leading diverse, cross-functional teams to come up with the best solution, including coaching and building capabilities for high-quality execution o Ability to move people to act (e.
g.
, convening, structuring, owning the agenda and facilitating meetings and workshops to lead groups to agreement and commitment to execute) o Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.
g.
, experience with acting as a constructive conduit between business and non-business teams ) o Ability to communicate effectively verbally and in writing with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics (e.
g.
, organizational structure, funding) o At-scale project management experience across a portfolio of initiatives (e.
g.
, defining objectives and success metrics, developing execution plans, identifying and managing dependencies, anticipating and resolving roadblocks, ensuring that the project teams stay on track, proactively managing dependencies and making purposeful trade-offs) o Ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution Nice to have:
o Experience in the financial services industry o Management consulting experience o Strategic planning experience o Operational experience o MBA degree Working with Us:
As a Northern Trust partner, greater achievements await.
You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.
#MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at email protected .
We hope you're excited about the role and the opportunity to work with us.
We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
#LI-LK2, #LI-Hybrid Additional Information Recommended Skills Analytical Business Process Improvement Change Management Communication Finance Financial Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity.
With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
At Northern Trust, we've earned the reputation of a reliable partner that our clients can count on to operate daily in an effective manner, no matter the circumstances.
As such, resiliency is at the core of our value proposition and key to long-term value creation not just for our clients, but also for our employees, shareholders and community.
In early 2022 we established our Enterprise Resiliency Office (ERO) with the goal of adopting a more strategic and systematic approach to defining, measuring and strengthening resiliency across enterprise.
Our vision is to be a true 'all weather company' that has a distinctive ability to prevent internal stress, recover from external stress and thrive in any altered circumstances.
As an Enterprise Resiliency Program Director, you will be part of the ERO leadership, working closely with the Chief Resiliency Strategy Officer and the Executive Management Team to deliver at-scale change in our resiliency capabilities.
In your role, you will define, steward and ensure effective execution of a portfolio of complex, cross-enterprise initiatives.
You will also help define a clear, integrated vision and strategy for a 'resilient Northern Trust' across multiple dimensions, including:
operational resiliency, technological resiliency, organizational resiliency, financial resiliency and business model resiliency.
Last but not the least, given that we are a new team that lives Northern Trust's values of cherishing and nourishing our diverse and inclusive culture, we welcome you to help us further define and grow our community.
The ideal candidate will have a track record of delivering complex change programs, leading diverse, cross-functional teams and building common vision between senior stakeholders across the organization.
The key responsibilities of the role include:
o Define the 'mission' and mobilize the delivery teams for the initiatives within your portfolio; 'missions' are an articulation of the scope, objectives, success metrics and definition of 'done' for each initiative o Decide on the suitable strategy and approach to achieve each 'mission' o Own the delivery of the 'missions' in your portfolio end-to-end o Provide strategic guidance to Working Teams and Program Managers in ways that assure effective and efficient delivery of the 'missions' and promote execution and change management best practices o Proactively manage dependencies, 'reusable assets' (components of the solution that have been already built elsewhere), roadblocks and learning points (i.
e.
, milestones defined to resolve any uncertainty that the team might be dealing with) o Assume responsibility for the program's people and vendors, including leading and contribution to the performance evaluation of the working teams and Program Managers o Develop and control deadlines, budgets and activities o Apply change, risk and resource management o Assess and report on program performance at various levels and support presentations on program results in various forums and committees (e.
g.
, Management Group, Operational Risk Committee, Global Enterprise Risk Committee, Business Risk Committee of the Board) o Help shape best practices, standards and toolkit as well as strengthen our capabilities around execution of complex cross-enterprise programs o Help shape the enterprise resiliency strategy to achieve our vision of being a true 'all weather company' that has a distinctive ability to prevent internal stress, recover from external stress and thrive in any altered circumstances The successful candidate will benefit from having:
o Strong problem solving skills (e.
g.
, ability to structure ambiguous problems and mobilize diverse teams to solve them; ability to lead the team to define the root cause of issues ) o Strong analytical skills (e.
g.
, financial analysis, budgeting, strategic planning) o Deep understanding of project management and portfolio management techniques and methods (i.
e.
, what good looks like), change management principles and how to build high-performing teams o Experience in leading diverse, cross-functional teams to come up with the best solution, including coaching and building capabilities for high-quality execution o Ability to move people to act (e.
g.
, convening, structuring, owning the agenda and facilitating meetings and workshops to lead groups to agreement and commitment to execute) o Ability to establish trust-based relationships with stakeholders across enterprise, lead them towards common objectives and managing upwards and downwards (e.
g.
, experience with acting as a constructive conduit between business and non-business teams ) o Ability to communicate effectively verbally and in writing with all audiences, including senior leaders, in a structured manner, including on high-sensitivity topics (e.
g.
, organizational structure, funding) o At-scale project management experience across a portfolio of initiatives (e.
g.
, defining objectives and success metrics, developing execution plans, identifying and managing dependencies, anticipating and resolving roadblocks, ensuring that the project teams stay on track, proactively managing dependencies and making purposeful trade-offs) o Ability to develop hypotheses and make quick decisions in a fail-fast supportive environment that fosters and encourages a continuous improvement mindset and execution Nice to have:
o Experience in the financial services industry o Management consulting experience o Strategic planning experience o Operational experience o MBA degree Working with Us:
As a Northern Trust partner, greater achievements await.
You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We'd love to learn more about how your interests and experience could be a fit with one of the world's most admired and sustainable companies! Build your career with us and apply today.
#MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at email protected .
We hope you're excited about the role and the opportunity to work with us.
We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
#LI-LK2, #LI-Hybrid Additional Information Recommended Skills Analytical Business Process Improvement Change Management Communication Finance Financial Analysis Estimated Salary: $20 to $28 per hour based on qualifications.
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