Public Safety Dispatcher
MINIMUM QUALIFICATIONS High School Diploma or equivalence certificate (GED), plus three years of work experience performing high volume public contact work that requires soliciting information either in-person, via telephone or radio OR three years of work experience conducting telephone interviews and/or surveys OR eighteen months of work experience in receiving and processing or dispatching emergency calls OR eighteen months of professional law enforcement officer experience OR an equivalent combination of education, training, and experience Licensure, Certification, or Other Qualifications As of the date of application, candidates must have reached their twentieth birthday Successful candidates must complete a computerized, job simulation/skills assessment test with multiple components including a keyboard exercise which requires a typing speed of thirty (30) words per minute LEADS certification is required prior to completion of probationary period SELECTION REQUIREMENTSThis position requires applicants to successfully pass a written test/skills assessment with multiple components and complete an interview.
Test results will be sent out by the Department of Human Resources after the test results have been compiled and analyzed.
Applicants who receive a passing score on the test(s) will be selected to interview.
The interviewed candidate possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.
If you are a bidder, you will be selected in seniority order according to the collective bargaining agreement.
Preference will be given to candidates possessing at least one of the following:
Previous work experience dispatching Police, Fire or EMS using Computer Assisted Dispatch (CAD) system.
Previous experience as Military Radio Communication personnel.
Previous experience as F.
A.
A.
radio dispatching personnel.
A bachelor's degree NOTE:
A copy of your official transcripts, licenses, valid U.
S.
Driver's License, or training certificates will be required at time of processing, if applicable.
City Colleges of Chicago - Intro to Emergency Management & Communications (OEMC) Certificate Preference:
The City of Chicago offers a preference to individuals who have successfully completed the City of Chicago/City Colleges of Chicago partnership program resulting in a certificate of completion for the Introduction to Emergency Management & Communications (OEMC) course.
In order to receive the OEMC/EMC Preference, candidates need to indicate whether or not they successfully completed the program by answering yes or no to the question on the online application that asks, Did you successfully complete the City Colleges of Chicago Introduction to Emergency Management & Communications (OEMC) Certificate Program and do you want to be considered for this preference? In addition, you must attach documentation to verify your successful completion from the City Colleges of Chicago.
You must attach a copy of your City Colleges of Chicago - Introduction to Emergency Management & Communications Completion Certificate.
Failure to answer the question and attach the required documentation will result in you not being considered for the preference.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
City of ChicagoBrandon JohnsonMayorApplications for this position will be accepted until 11:
59 pm CST on October 12, 2023.
Sep 28, 2023, 12:
00:
00 AM Recommended Skills Cad Collective Bargaining Communication Human Resources Law Enforcement Medical Emergency Estimated Salary: $20 to $28 per hour based on qualifications.
Test results will be sent out by the Department of Human Resources after the test results have been compiled and analyzed.
Applicants who receive a passing score on the test(s) will be selected to interview.
The interviewed candidate possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.
If you are a bidder, you will be selected in seniority order according to the collective bargaining agreement.
Preference will be given to candidates possessing at least one of the following:
Previous work experience dispatching Police, Fire or EMS using Computer Assisted Dispatch (CAD) system.
Previous experience as Military Radio Communication personnel.
Previous experience as F.
A.
A.
radio dispatching personnel.
A bachelor's degree NOTE:
A copy of your official transcripts, licenses, valid U.
S.
Driver's License, or training certificates will be required at time of processing, if applicable.
City Colleges of Chicago - Intro to Emergency Management & Communications (OEMC) Certificate Preference:
The City of Chicago offers a preference to individuals who have successfully completed the City of Chicago/City Colleges of Chicago partnership program resulting in a certificate of completion for the Introduction to Emergency Management & Communications (OEMC) course.
In order to receive the OEMC/EMC Preference, candidates need to indicate whether or not they successfully completed the program by answering yes or no to the question on the online application that asks, Did you successfully complete the City Colleges of Chicago Introduction to Emergency Management & Communications (OEMC) Certificate Program and do you want to be considered for this preference? In addition, you must attach documentation to verify your successful completion from the City Colleges of Chicago.
You must attach a copy of your City Colleges of Chicago - Introduction to Emergency Management & Communications Completion Certificate.
Failure to answer the question and attach the required documentation will result in you not being considered for the preference.
ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY AND ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.
City of Chicago is an Equal Employment Opportunity and Military Friendly Employer.
City of ChicagoBrandon JohnsonMayorApplications for this position will be accepted until 11:
59 pm CST on October 12, 2023.
Sep 28, 2023, 12:
00:
00 AM Recommended Skills Cad Collective Bargaining Communication Human Resources Law Enforcement Medical Emergency Estimated Salary: $20 to $28 per hour based on qualifications.
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