Front Line Programs Supervisor (Employment Security Field Office Supervisor) Spanish Speaking Option
3.
7 Chicago, IL Chicago, IL Full-time Full-time $5,757 - $8,610 a month $5,757 - $8,610 a month 1 day ago 1 day ago 1 day ago Agency :
Department of Employment Security Closing Date/Time:
11/30/2023 Salary:
$5,757.
00 - $8,610.
00
5% Bilingual Pay - Anticipated Monthly Salary Job Type:
Salaried Full Time County:
Cook Number of Vacancies:
1 Plan/BU:
RC062 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.
jobs2web.
com website.
State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 33153 Position Overview The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Front-Line Programs Supervisor.
Responsibilities include planning and directing the delivery of employment and unemployment insurance (UI) program services, monitoring employee performance, and establishing systems to evaluate delivery of program services and resolve issues.
This position provides a great opportunity for someone who has a strong knowledge of employment and UI laws and is dedicated to ensuring compliance with the UI Act, Wagner-Peyser requirements, and other related programs.
The ideal candidate for this position will have extensive experience with highly complex UI claims, benefit issues, job searches or referrals and separation and nonseparation adjudication cases, as well as supervising staff who provide employment and UI services to claimants and employers.
IDES offers a competitive compensation plan, excellent benefits, and a pension program.
We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.
Job Responsibilities Under general direction, serves as a Front-Line Programs Supervisor for the Illinois Department of Employment Security (IDES) Serves as working supervisor Collaborates with the manager in planning, implementation, and evaluation of service delivery of Unemployment Insurance and Employment Services programs at the office level Processes or assists in the processing of unusual, difficult or potentially controversial claims, benefit issues, job searches or referrals and separation and nonseparation adjudication, including but not limited to those of former office staff and close friends or relatives of current staff members Keeps abreast of federal, state and agency laws, rules and policies related to unemployment insurance and employment services programs Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with major coursework in the social sciences, public or business administration Requires three (3) years professional experience with employment and unemployment insurance programs Requires ability to speak and write the Spanish language at a colloquial skill level in carrying out position duties in conjunction with Spanish speaking clients Preferred Qualifications (In Order of Significance) Five (5) years of professional experience providing unemployment insurance and employment programs services, including but not limited to adjudication, claims processing and reemployment services Three (3) years of professional experience utilizing computerized tools and/or software to provide unemployment insurance and employment services to clients Three (3) years of professional experience with a state labor exchange system Basic proficiency in Microsoft Office Suite products, including, including Outlook, Word and Excel One (1) year of supervisory experience, including preparing performance evaluations Conditions of Employment Requires an Illinois State Police background check and self-disclosure of any criminal history.
Requires ability to utilize Spanish in the performance of all duties.
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
This position is considered light work as defined by the U.
S.
Department of Labor (20 CFR 404.
1567(b)).
Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
This job may require a good deal of walking or standing or involves sitting most of the time with some pushing and pulling of arm or leg controls.
Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours:
Monday-Friday 8:
30AM - 5:
00PM Work Location:
1700 W 18th St Chicago, IL 60608-1914 Agency Contact:
email protected Job Family:
Leadership & Management This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.
jobs2web.
com homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the Illinois.
jobs2web.
com homepage in the blue ribbon.
If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees:
Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees:
on Illinois.
jobs2web.
com - click Application Procedures in the footer of every page of the website.
The main form of communication will be through email.
Please check your junk mail, spam, or other folder for communication(s) regarding any submitted application(s).
You may receive emails from the following addresses:
email protected email protected .
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Chicago, IL Chicago, IL Full-time Full-time $5,757 - $8,610 a month $5,757 - $8,610 a month 1 day ago 1 day ago 1 day ago Agency :
Department of Employment Security Closing Date/Time:
11/30/2023 Salary:
$5,757.
00 - $8,610.
00
5% Bilingual Pay - Anticipated Monthly Salary Job Type:
Salaried Full Time County:
Cook Number of Vacancies:
1 Plan/BU:
RC062 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.
jobs2web.
com website.
State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Posting Identification Number 33153 Position Overview The Illinois Department of Employment Security (IDES) is seeking an organized, professional, and results oriented individual to serve as a Front-Line Programs Supervisor.
Responsibilities include planning and directing the delivery of employment and unemployment insurance (UI) program services, monitoring employee performance, and establishing systems to evaluate delivery of program services and resolve issues.
This position provides a great opportunity for someone who has a strong knowledge of employment and UI laws and is dedicated to ensuring compliance with the UI Act, Wagner-Peyser requirements, and other related programs.
The ideal candidate for this position will have extensive experience with highly complex UI claims, benefit issues, job searches or referrals and separation and nonseparation adjudication cases, as well as supervising staff who provide employment and UI services to claimants and employers.
IDES offers a competitive compensation plan, excellent benefits, and a pension program.
We invite you to join our innovative team to help make a positive difference in the lives of Illinois employers and job seekers.
Job Responsibilities Under general direction, serves as a Front-Line Programs Supervisor for the Illinois Department of Employment Security (IDES) Serves as working supervisor Collaborates with the manager in planning, implementation, and evaluation of service delivery of Unemployment Insurance and Employment Services programs at the office level Processes or assists in the processing of unusual, difficult or potentially controversial claims, benefit issues, job searches or referrals and separation and nonseparation adjudication, including but not limited to those of former office staff and close friends or relatives of current staff members Keeps abreast of federal, state and agency laws, rules and policies related to unemployment insurance and employment services programs Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with major coursework in the social sciences, public or business administration Requires three (3) years professional experience with employment and unemployment insurance programs Requires ability to speak and write the Spanish language at a colloquial skill level in carrying out position duties in conjunction with Spanish speaking clients Preferred Qualifications (In Order of Significance) Five (5) years of professional experience providing unemployment insurance and employment programs services, including but not limited to adjudication, claims processing and reemployment services Three (3) years of professional experience utilizing computerized tools and/or software to provide unemployment insurance and employment services to clients Three (3) years of professional experience with a state labor exchange system Basic proficiency in Microsoft Office Suite products, including, including Outlook, Word and Excel One (1) year of supervisory experience, including preparing performance evaluations Conditions of Employment Requires an Illinois State Police background check and self-disclosure of any criminal history.
Requires ability to utilize Spanish in the performance of all duties.
Requires ability to travel in the performance of duties, with overnight stays as appropriate.
This position is considered light work as defined by the U.
S.
Department of Labor (20 CFR 404.
1567(b)).
Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
This job may require a good deal of walking or standing or involves sitting most of the time with some pushing and pulling of arm or leg controls.
Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.
Work Hours:
Monday-Friday 8:
30AM - 5:
00PM Work Location:
1700 W 18th St Chicago, IL 60608-1914 Agency Contact:
email protected Job Family:
Leadership & Management This position DOES NOT contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.
jobs2web.
com homepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the Illinois.
jobs2web.
com homepage in the blue ribbon.
If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees:
Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees:
on Illinois.
jobs2web.
com - click Application Procedures in the footer of every page of the website.
The main form of communication will be through email.
Please check your junk mail, spam, or other folder for communication(s) regarding any submitted application(s).
You may receive emails from the following addresses:
email protected email protected .
Estimated Salary: $20 to $28 per hour based on qualifications.
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