Membership Marketing Specialist
About the American College of Surgeons The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patientsThe College is dedicated to the ethical and competent practice of surgeryIts achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patientsThe College has more than 80,000 members and is the largest organization of surgeons in the worldFor more information, visit www.
facs.
org
Summary:
The Membership Marketing Specialist plays an integral role in the implementation of data-driven acquisition strategies to attract and retain membersThe Specialist will identify, develop, implement, and evaluate recruitment and retention strategies across membership categories to drive awareness of member value and improve the member experienceCollaborates on strategy and communications for dues processing across member categories and sets key performance indicators for campaignsCreates reporting dashboards to inform opportunity, strategy, and outcomes, while using data to evaluate campaign effectivenessDevelops and implements new member orientation and engagement communications to communicate benefits and engagementAssists with communications and activities to support initiates as they prepare for FellowshipInteracts with members regularly, electronically, via video conference or in person to assess member impressions and leverage these assessments into campaignsThis exempt position will report to the Associate Director in the Division of Member ServicesIt is based in our Chicago office and is a hybrid role:
3 days per week in the office/2 days per week remote
Responsibilities:
Member Recruitment and Retention - Identifies, develops, implements, and evaluates data-driven campaigns for recruitment and retention of Fellow, Associate Fellow, Resident, Medical Student, and Affiliate member categoriesThis includes campaign design, production of content for digital communications and direct mail, and collaboration with Integrated Communications to execute these strategiesCollaborates with other Divisions to identify leads and potential new membersDevelops and implements communications to articulate member benefits and valueIdentifies, develops, and implements strategies to production of content for digital communications and direct mail, and collaboration with Integrated Communications to execute these strategiesCollaborates with other Divisions to identify leads and potential new membersDevelops and implements communications to articulate member benefits and valueIdentifies, develops, and implements strategies to Collaborates with other Divisions to identify leads and potential new membersDevelops and implements communications to articulate member benefits and valueIdentifies, develops, and implements strategies to transition Associate Fellows to Fellows as well as retain retired members and reinstated terminated membersDevelops and maintains PowerBI tools to analyze and manage analysis of campaigns, finding trends over time and aggregating data sources for a comprehensive business intelligence on membersUse CRM/AMS (Aptify) to qualify prospectsMember Engagement - Fosters member engagement through engaging content across traditional and digital platformsDesigns and supports member engagement at ACS conferences and other meetingsAuthors articles for ACS publications and newsletters as neededMember Support - Serves as the primary contact and provides high-level customer support for ACS members through the general inbox and support phone lineDevelops and maintains relationships across ACS Divisions to facilitate action on needs of members as identified through member support communicationsCoordinates with Integrated Communications to harmonize various membership marketing communications and maintain the highest level of engagement with members and potential membersInitiate/New Member Support - Manages activities in support of Initiates, including communication of key information, dates, and deadlines for Clinical Congress, overseeing new Fellow certificates, and coordinating new Fellow welcome kitsWorks with peers in the Division and in other divisions on the Convocation Ceremony, including the program and receptionRequired Education and/or
Experience:
Bachelor's degree in marketing, communications, or related field from an accredited college or university is requiredAt least 3
years of similar experience in marketing or communications is requiredExperience with marketing automation tools like Marketo and CRM databases preferredAssociation or non-profit experience is a plusStrong working knowledge of Microsoft Office products is required, including intermediate Excel (merges, pivot tables, data reporting, etc.
)Strong verbal and written communication skills requiredComprehensive
Benefits:
We're committed to attracting and retaining top talent via valuable benefits! Vacation, personal, and sick hours including 13 paid holidays per yearHybrid office scheduleMedical--comprehensive coverage through BlueCross BlueShieldDental, Vision, and Prescription drug program403(b) Matching ProgramPension PlanFlexible Spending Medical/Dependent CareEmployee Assistance ProgramShort Term/Long Term DisabilityLife InsuranceDomestic Partner CoveragePlus many other great benefits! The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilitiesIf, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to email protected or call (312) 202-5000 and let us know the nature of your request and your contact informationPandoLogicCategory:
Marketing& Biz Dev, Keywords:
Marketing Specialist, Location:
Chicago, IL-60611 Recommended Skills Customer Relationship Management Scheduling (Project Management) Digital Marketing Advertising Support Marketing Program Brand Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
facs.
org
Summary:
The Membership Marketing Specialist plays an integral role in the implementation of data-driven acquisition strategies to attract and retain membersThe Specialist will identify, develop, implement, and evaluate recruitment and retention strategies across membership categories to drive awareness of member value and improve the member experienceCollaborates on strategy and communications for dues processing across member categories and sets key performance indicators for campaignsCreates reporting dashboards to inform opportunity, strategy, and outcomes, while using data to evaluate campaign effectivenessDevelops and implements new member orientation and engagement communications to communicate benefits and engagementAssists with communications and activities to support initiates as they prepare for FellowshipInteracts with members regularly, electronically, via video conference or in person to assess member impressions and leverage these assessments into campaignsThis exempt position will report to the Associate Director in the Division of Member ServicesIt is based in our Chicago office and is a hybrid role:
3 days per week in the office/2 days per week remote
Responsibilities:
Member Recruitment and Retention - Identifies, develops, implements, and evaluates data-driven campaigns for recruitment and retention of Fellow, Associate Fellow, Resident, Medical Student, and Affiliate member categoriesThis includes campaign design, production of content for digital communications and direct mail, and collaboration with Integrated Communications to execute these strategiesCollaborates with other Divisions to identify leads and potential new membersDevelops and implements communications to articulate member benefits and valueIdentifies, develops, and implements strategies to production of content for digital communications and direct mail, and collaboration with Integrated Communications to execute these strategiesCollaborates with other Divisions to identify leads and potential new membersDevelops and implements communications to articulate member benefits and valueIdentifies, develops, and implements strategies to Collaborates with other Divisions to identify leads and potential new membersDevelops and implements communications to articulate member benefits and valueIdentifies, develops, and implements strategies to transition Associate Fellows to Fellows as well as retain retired members and reinstated terminated membersDevelops and maintains PowerBI tools to analyze and manage analysis of campaigns, finding trends over time and aggregating data sources for a comprehensive business intelligence on membersUse CRM/AMS (Aptify) to qualify prospectsMember Engagement - Fosters member engagement through engaging content across traditional and digital platformsDesigns and supports member engagement at ACS conferences and other meetingsAuthors articles for ACS publications and newsletters as neededMember Support - Serves as the primary contact and provides high-level customer support for ACS members through the general inbox and support phone lineDevelops and maintains relationships across ACS Divisions to facilitate action on needs of members as identified through member support communicationsCoordinates with Integrated Communications to harmonize various membership marketing communications and maintain the highest level of engagement with members and potential membersInitiate/New Member Support - Manages activities in support of Initiates, including communication of key information, dates, and deadlines for Clinical Congress, overseeing new Fellow certificates, and coordinating new Fellow welcome kitsWorks with peers in the Division and in other divisions on the Convocation Ceremony, including the program and receptionRequired Education and/or
Experience:
Bachelor's degree in marketing, communications, or related field from an accredited college or university is requiredAt least 3
years of similar experience in marketing or communications is requiredExperience with marketing automation tools like Marketo and CRM databases preferredAssociation or non-profit experience is a plusStrong working knowledge of Microsoft Office products is required, including intermediate Excel (merges, pivot tables, data reporting, etc.
)Strong verbal and written communication skills requiredComprehensive
Benefits:
We're committed to attracting and retaining top talent via valuable benefits! Vacation, personal, and sick hours including 13 paid holidays per yearHybrid office scheduleMedical--comprehensive coverage through BlueCross BlueShieldDental, Vision, and Prescription drug program403(b) Matching ProgramPension PlanFlexible Spending Medical/Dependent CareEmployee Assistance ProgramShort Term/Long Term DisabilityLife InsuranceDomestic Partner CoveragePlus many other great benefits! The American College of Surgeons is committed to working with and providing reasonable accommodations to individuals with disabilitiesIf, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to email protected or call (312) 202-5000 and let us know the nature of your request and your contact informationPandoLogicCategory:
Marketing& Biz Dev, Keywords:
Marketing Specialist, Location:
Chicago, IL-60611 Recommended Skills Customer Relationship Management Scheduling (Project Management) Digital Marketing Advertising Support Marketing Program Brand Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
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