Field Services Engineer
Job DescriptionGENERAL DISCUSSION OF RESPONSIBILITIES, MISSION AND STRATEGYWe are looking for Field Service Engineer to customize and deliver the best and highest quality solutions to our customers.This role will perform repairs on operating room vacuums and other medical devices. We provide a company van, tools and paid training. We offer a full benefits package with a 20% employer match on 401K. Will need to have the Covid vaccine or be willing to get it. Provides on-site preventative maintenance, repairs, performance verifications, calibrations, and software/hardware upgrades on our supported equipment. Establishes and maintains close communication with assigned customers to ensure maximum operational visibility. Provide intermediate level of engineer support and service work. Responsible for customer satisfaction pertaining to services provided. Responsible for following quality practices specified by us and product vendors. Manages assigned work orders and document all facets of the work product in our Computerized Maintenance Management System (CMMS) Provides accurate and timely reporting of service status and escalations pertaining to services. Maintains a professional appearance at all times with regard to dress and personal appearance as well as tools and equipment. Controls and maintains all our assets, including tools, parts, and test equipment needed to preform work tasks. Promotes teamwork and cooperation between our associates and partner staff. Works regularly with the appropriate dispatcher for work assignments. Maintains a safe work environment, follows safety instructions/training, and utilizes appropriate safety equipment. May operate onsite to dedicated client facility. May provide on the job support to entry-level technicians. Follows client quality requirements pertaining to services provided. Supports and applies appropriate quality system processes. Performs additional duties as needed and/or assigned by supervisor/manager. DISCUSSION OF PERSONAL CHARACTERISTICS AND FIT To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Analytical:
Ability to read and interpret technical instructions, safety manuals, service manuals, policies and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job. Technical skills:
Limited field service and/or technical experience. Intermediate level technical skills. Oral/Written communication:
Excellent verbal and written communication skills. Interpersonal skills:
Effective communication that results in positive internal/external relationships. Planning/organizing:
Associate is able to prioritize and plan activities and uses time efficiently. Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions. Works independently with some direct supervision. Minimum Education and
Experience:
High School diploma or equivalent 4-8 years' technical experience Valid driver license and liability insurance Ability to drive personal, fleet and/or rental vehicles Or Associates degree or higher and/or Trade school degree and 2
years technical experience (internship, externship, apprentice is acceptable) Valid driver license and liability insurance Ability to drive personal, fleet and/or rental vehicles Or Bachelor's degree in the related field and 1
year technical experience Valid driver license and liability insurance Ability to drive personal, fleet and/or rental vehicles Recommended Skills Communication Computerized Maintenance Management Systems Customer Satisfaction Field Service Management Interpersonal Skills Medical Material Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
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n Estimated Salary: $20 to $28 per hour based on qualifications.
Ability to read and interpret technical instructions, safety manuals, service manuals, policies and procedures. Relies on instructions and pre-established guidelines to perform the functions of the job. Technical skills:
Limited field service and/or technical experience. Intermediate level technical skills. Oral/Written communication:
Excellent verbal and written communication skills. Interpersonal skills:
Effective communication that results in positive internal/external relationships. Planning/organizing:
Associate is able to prioritize and plan activities and uses time efficiently. Has knowledge of commonly-used concepts, practices, and procedures as a field service engineer for any one, or more, divisions. Works independently with some direct supervision. Minimum Education and
Experience:
High School diploma or equivalent 4-8 years' technical experience Valid driver license and liability insurance Ability to drive personal, fleet and/or rental vehicles Or Associates degree or higher and/or Trade school degree and 2
years technical experience (internship, externship, apprentice is acceptable) Valid driver license and liability insurance Ability to drive personal, fleet and/or rental vehicles Or Bachelor's degree in the related field and 1
year technical experience Valid driver license and liability insurance Ability to drive personal, fleet and/or rental vehicles Recommended Skills Communication Computerized Maintenance Management Systems Customer Satisfaction Field Service Management Interpersonal Skills Medical Material Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
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n Estimated Salary: $20 to $28 per hour based on qualifications.
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