Network Security Analyst
SHIFT TIMINGS - 1PM-11.
30PM - WED-SAT OR SUN-WED
Seeking a Network Security Analyst for a Prestigious Network Solution Provider.
As part of the Security and Network Operations Command Center staff, you will be instrumental in supporting customers as part of our managed services and support offerings.
This position is responsible for assisting internal and external customers in network surveillance, referring of technical problems, processing customer tickets, communicating with Telco carriers, and interaction with hardware vendors and partners.
You will also be supporting, configuring, troubleshooting, and maintaining our customers' devices and infrastructures.
This is a 24x7x365 Network Operations Control environment and you WILL be required to work days, swings, overnights and/or weekends.
Requirements
- Minimum 1-2 years experience with networks, network management technologies, or experience within a NOC environment.
- Associate degree or equivalent work experience, Bachelor's degree a plus.
- Must have a willingness to learn and be willing to take vendor certification courses (bonuses on certification)
- Must be comfortable with the use of software packages including MS Word, MS Excel, MS Access, IE etc
- Must have excellent customer service skills and a positive attitude.
- Strong written and verbal communications skills are required as well as good telephone skills and etiquette
- Understand the importance of working in a team environment
- Working knowledge of OSI and Networking models, Routers, Switches, Firewalls, IDP/IDS, Linux, and Windows platforms.
- Exposure to troubleshooting tools and techniques including traffic analyzers such as Wireshark, SNMP utilities, and CLI commands.
- Solid understanding of modern IP Networking (v4 or v6) a requirement.
- Desire to work in an immersive and collaborative environment on a wide array of security-related aspects.
- Position is an excellent opportunity to grow in knowledge and skill through practical, classroom, and manufacturer-led training and experience.
Preferred Skills
- Experience and/or certifications in the areas of security incident handling, intrusion prevention, compliance, and Firewalling.
- Hands-on experience in one or more of the following manufacturers and platforms highly desired:
F5 Big-IP, JunOS, Checkpoint, Bluecoat, Palo Alto, Riverbed, and Sourcefire. - Working knowledge of monitoring elements such as SNMP, syslog, WMI, and open-source OR enterprise monitoring is required.
1-3 years of practical linux experience and skills required.
Estimated Salary: $20 to $28 per hour based on qualifications.
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