Operations Excellence Manager Team Lead

Short Description The Operations Excellence Manager (OEM), Opening Team Lead (OTL) has the responsibility for leading the dining service team members toward client satisfaction with food quality and meal service from pre-opening of the business, during opening, and after transition of new business. This position involves being onsite two weeks prior to opening and the initial 3 -4 weeks of opening. The successful leader will be responsible for developing effective working relationships with clients and team members while training and directing the team towards providing outstanding client and customer dining services. OEM's are responsible, without limitation, to ensure the smooth operation of the facility and position you are supporting. As travel to and from locations is normal for OEM Managers, working a 10 day on, four day off is the typical schedule, however there are occasions where shifts are more standard, working five 10 hour shifts days each week or 50 hours per week including weekend and holiday rotations. Job Summary Essential Functions and Key Tasks: OTL As the Openings team Leader (OTL) you will be leading Unidine Operations at the locationworking with and directing other OEM's, both culinary and FOH/systems managers. Responsible for training the new DSD on all Unidine operating systems, procedures, standards and tools for daily operations. Responsible for training the new DSD on all Undine financial systems and tracking tools. (Ex. MUS, Net Suite, Time Keeping, Payroll, Weekly Spend-downs, the Position Control Worksheet, Scheduling, etc.) Ensures the operation tracks and meets opening cost budget and operating budget Your ability to train and implement the required Unidine standards and process as a part of the transition management and team, is essential to the successful opening of new business at our client facilities. You are the ambassador of The Unidine Way leading daily lineup training staff and new onsite management. Essential is an understanding and working knowledge of all Unidine systems & processes for Senior Living, Health Care, Corporate Culinary and Retail management. Ensures high quality foods and service are provided to all customers in all areas within established time frames. Food and supply purchasing as needed - adhering to product specifications and authorized vendors. Finalizing recruiting efforts, onboarding new hires and/or ensuring that client's employees are transitioned to Unidine payroll & benefit programs in a timely manner. Works with new DSD on location specific job flows and scheduling of the team Scheduling & supervision of department personnel with adherence to financialbudget and required service levels. Responsible for imputing and managing payroll weekly Daily POS cash auditing, banking deposits and petty cash reconciliation. Oversight of dining room operations including all associated service methods, ambiance and sanitation practices. Create and maintain excellent relationships with the residents, Executive Director, and fellow department heads and staff. Administer scheduled training, in service and informational meetings to facilitate consistent implementation of production, service and sanitation standards. Manage, train and develop the community's Dining Services department staff and Management. Adhere to operating budget (financial and productivity) and complete reporting responsibilities on a daily/weekly basis. Assure regulatory compliance for sanitation and program documentation. Education and Experience: Minimum 5 years related experience and/or training at the Dining Service Director, Executive Chef or Chef Manager Level or equivalent. 3-5 years of fine dining restaurant and other food service retailexperiencerequired Serve Safe certification is required About Compass Group: Achieving leadership in the foodservice industry Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status. Req ID: 255793
Salary Range: NA
Minimum Qualification
5 - 7 years

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