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Group Account Director

Job Description Overview: The Group Account Director (GAD) is responsible for leading a portfolio of clients' performance marketing accounts towards stated client and company objectives. The GAD is responsible for the growth, management, retention and satisfaction of these accounts. The GAD may manage and will direct cross-functional teams, including Group Media/Content Directors, Directors, Managers and Associate Managers across departments. Accountable for maintaining accurate program forecasts and hitting stated revenue and sales goals. Proven account management and team leadership experience is essential, along with experience in online marketing and media. Role Objectives: Account Management Develops, manages, and monitors client P&L's for assigned accounts Prepares and presents annual financial plans and human resources plans Interfaces with other department leads to share ideas, communicate service offerings, and to identify and deliver new solutions for clients Keeps senior management apprised of key client opportunities, potential risks and other key nuances which affect the health of the business Client Leadership Develops and fosters account relationships. Working towards 100% account retention within a defined portfolio of accounts Develops a complete understanding of each client's goals, markets, needs and expectations of Performics Attends client meetings on ongoing basis, interface as needed with executive level and middle management level on client side during meetings and presentations Communicates and implements an account planning process for all accounts Independently leads performance and strategy presentations Solves client problems and uses conflict management skills within a professional environment Team Leadership & Development Embraces and encourages a culture-based on team work, collaboration, and intellectual curiosity Motivates, leads, and manages internal teams, working collaboratively to drive programs that meet our clients' business objectives Drives adoption of stated account management best practices through example setting, positive reinforcement and behavioral correction Assists in interviewing, hiring, training, mentoring, developing, and evaluating team members Conducts performance reviews and career path plans for direct reports Process Improvement Facilitates the development and documentation of best practices for improving operational efficiencies within the team and the group Cross-Selling Understands and explains the features and benefits of all Performics' products and services Cross sells products and services to grow Performics' share of marketing spend Exceeds semi-annual and annual revenue targets Supports sales in selling solutions as appropriate Minimum Qualifications: Bachelor's degree, concentration in business, marketing, or advertising preferred; master's degree in business, advertising or marketing a plus 7+ years of account management experience in online advertising, direct marketing, or e-commerce; client and agency experience preferred 4 years of demonstrated success in managing and leading people 2-4 years of search engine and/or digital marketing preferred Demonstrated understanding of online marketing principles High competency level in MS Office with specific strengths in Excel and PowerPoint Qualifications Minimum Qualifications: Bachelor's degree, concentration in business, marketing, or advertising preferred; master's degree in business, advertising or marketing a plus 7+ years of account management experience in online advertising, direct marketing, or e-commerce; client and agency experience preferred 4 years of demonstrated success in managing and leading people 2-4 years of search engine and/or digital marketing preferred Demonstrated understanding of online marketing principles High competency level in MS Office with specific strengths in Excel and PowerPoint
Salary Range: NA
Minimum Qualification
8 - 10 years

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