UX Strategy Lead - Remote
Auto req ID:
9641
Title:
UX Strategy Lead - Remote
Job Function:
Digital
Location:
Remote
Company:
Harley-Davidson Motor Company
Full or Part-Time:
Full Time
Shift:
SHIFT1
At Harley-Davidson, we are building more than machines. It s our passion and commitment to continue the evolution of this storied brand, and heighten the desirability of the Harley-Davidson experience. To keep building our legend and leading our industry through innovation, evolution, and emotion we need the best and brightest talent. We stand for the timeless pursuit of adventure. Freedom for the soul. Are you ready to join us?
This role will be remote. Ideally, candidates will be located in Central and Eastern time zones.
Job Summary
We are looking for a UX Strategy Lead to join the Digital Growth Experience & Design group who will plan and facilitate generative and evaluative design research to define and evolve the experience strategy for all Harley-Davidson s digital products. As a true advocate for the user, you are ready to inform the design of innovative and exciting end-to-end experiences that consumers love.
Your creativity and entrepreneurial spirit will bring radical change and innovation to this industry.
Job Responsibilities
Be an advocate for user needs and experiences throughout the design process
Determine the most effective research methodologies to utilize to meet information-gathering goals (e.g., contextual inquiry, interviews, surveys, usability tests, participatory design sessions)
Lead the design, development, and execution of generative and evaluative design research to understand customer environments, behaviors, pain points, needs, and aspirations
Analyze and synthesize data and findings from research to bring a clear set of actionable insights and recommendations
Bring research to life through deliverables such as user snapshots, concept maps, customer journeys, storyboards, wireframe sketches, and service blueprints
Design and lead workshops with diverse stakeholders, from internal teams to community partners, to collaboratively explore domains and challenges, synthesize data, generate concepts, and present work
Collaborate effectively with multi-disciplinary teams that include members from Harley-Davidson Management, Marketing, Sales, Solutions Integration, Financial Services, etc.
Work with the X&D Director to inform H-D s roadmap across the digital ecosystem of products and experiences
Education Requirements
Bachelor's Degree PreferredExperience Requirements
8
years of hands-on design research experience
Experience leading a design team
A degree in in design, interaction design, design planning, human-computer interaction, psychology, strategy, or equivalent experience
Expert knowledge of design research and synthesis methods and frameworks, user interface standards, design patterns, and user experience design principles and best practices
An outstanding portfolio of diverse range of projects and work demonstrating:
o Human-centered design capabilities
o Design thinking approach to problem solving
o Application of research and synthesis methods and frameworks
o Visual communication of research outputs and design recommendations
o Future visioning and strategy development
Exceptional verbal and written communication skills
Excellent attention to detail
Experience working in agile and lean environments
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.
Direct Reports:
No
Travel Required:
0 - 10%
Visa Sponsorship:
This position is not eligible for visa sponsorship
Relocation:
This position is not eligible for relocation assistance
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