Third Party Gift Coordinator
Third Party Gift Coordinator Philanthropy Operations Chicago, Illinois Description Work.
Serve.
Thrive.
Imagine a place where your talent can make a meaningful difference in peoples' lives.
Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission.
We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
We are a national, nonprofit organization and the nation's leading domestic hunger-relief charity.
Located in the heart of downtown Chicago, our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
The Opportunity Feeding America receives donations from third party platforms that will provide large quantities of donor detail.
This position will ensure the receipt of all files, prep data to record via manual entry or through data uploads, both donor biographic information as well as transactional donation details.
Contribute to ongoing process improvement to ensure the workflow results in an efficient and optimized process.
Salary Range:
$44,000 o $55,000
Based on Experience
Responsibilities:
Serve as the Philanthropy Services process owner for Third Party Giving, including from Third Party web platforms.
Research, locate and prepare files providing detailed giving for gift entry for third party giving that included Third Party Web platforms, Donor Advised Funds and Employee Giving partnerships.
Apply appropriate coding to donations to accurately reflect revenue in CRM and General Ledger systems.
Create and maintain detailed instructions for each platform on how to receive and process donation files.
Obtain donor transaction data through electronic files needed to record Feeding America donations made through third party platforms.
Validate daily and monthly receipt of donor funds with Gift Manager.
Distinguish the level of complexity of data files to determine if manual entry or data upload needs to occur.
For manual entry, work with Gift Manager to determine appropriate path assignment of entries.
For data uploads, format all files to align to the upload template designed to ensure accuracy into the CRM using existing data templates or collaborate with the Data and Systems team to actively complete and streamline excel templates that will enable bulk batch data uploads for processing.
Work in partnership with the Digital Engagement and Employee Engagement teams to identify and confirm third party giving and employee giving gift and data attributes to ensure proper identification and recording of donations.
Maintain a comprehensive Third Party Giving Platform Inventory, including payment details, platform access and other relevant data points.
Communicate out to Digital Engagement, Employee Engagement and finance the details of new or revised inventory items and seek clarification as necessary.
Functional Requirements Mission Focused - Demonstrates a commitment to Feeding America's mission through word and action.
Is committed to keeping people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis.
Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
Embraces Equity, Diversity and Inclusion - Demonstrates a personal commitment to valuing different backgrounds and life experiences through word and action.
Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued.
Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.
Committed to continuous personal EDI development.
Required Leadership Competencies Communicates Effectively:
Communicates clearly with colleagues and manager(s) to provide information, resolve issues and promote ideas and proposals.
Communicates clearly through verbal and written communication across individual and small group settings.
Leverages Functional Expertise:
Leverages functional knowledge to inform day to day work.
Uses experience to fix basic problems or suggest minor improvements to processes.
Tracks latest practices and innovations in field.
Operates with Integrity:
Listens deeply to understand stakeholder needs and views and seeks to resolve issues and solve problems in a manner that builds trust and keeps the focus on client needs and shared mission.
Anchors actions in our mission and values.
Understand our Business:
Understands own job function within the broader context of team priorities and work plans.
Actively develops a knowledge of key stakeholders external to the department.
Required Technical Competencies, Experience, Certifications & Education Proficiency in Microsoft Office, particularly Excel basic lookups and functions.
Must be detail oriented, have excellent problem-solving capabilities, excellent analytical skills, with organizational and communication skills.
High degree of professionalism, flexibility and initiative.
Ability to multi-task with a strong sense of meeting deadlines and follow-up.
Feeding America embraces a philosophy that recognizes and values diversity.
Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Serve.
Thrive.
Imagine a place where your talent can make a meaningful difference in peoples' lives.
Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission.
We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.
We are a national, nonprofit organization and the nation's leading domestic hunger-relief charity.
Located in the heart of downtown Chicago, our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.
The Opportunity Feeding America receives donations from third party platforms that will provide large quantities of donor detail.
This position will ensure the receipt of all files, prep data to record via manual entry or through data uploads, both donor biographic information as well as transactional donation details.
Contribute to ongoing process improvement to ensure the workflow results in an efficient and optimized process.
Salary Range:
$44,000 o $55,000
Based on Experience
Responsibilities:
Serve as the Philanthropy Services process owner for Third Party Giving, including from Third Party web platforms.
Research, locate and prepare files providing detailed giving for gift entry for third party giving that included Third Party Web platforms, Donor Advised Funds and Employee Giving partnerships.
Apply appropriate coding to donations to accurately reflect revenue in CRM and General Ledger systems.
Create and maintain detailed instructions for each platform on how to receive and process donation files.
Obtain donor transaction data through electronic files needed to record Feeding America donations made through third party platforms.
Validate daily and monthly receipt of donor funds with Gift Manager.
Distinguish the level of complexity of data files to determine if manual entry or data upload needs to occur.
For manual entry, work with Gift Manager to determine appropriate path assignment of entries.
For data uploads, format all files to align to the upload template designed to ensure accuracy into the CRM using existing data templates or collaborate with the Data and Systems team to actively complete and streamline excel templates that will enable bulk batch data uploads for processing.
Work in partnership with the Digital Engagement and Employee Engagement teams to identify and confirm third party giving and employee giving gift and data attributes to ensure proper identification and recording of donations.
Maintain a comprehensive Third Party Giving Platform Inventory, including payment details, platform access and other relevant data points.
Communicate out to Digital Engagement, Employee Engagement and finance the details of new or revised inventory items and seek clarification as necessary.
Functional Requirements Mission Focused - Demonstrates a commitment to Feeding America's mission through word and action.
Is committed to keeping people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis.
Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
Embraces Equity, Diversity and Inclusion - Demonstrates a personal commitment to valuing different backgrounds and life experiences through word and action.
Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued.
Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.
Committed to continuous personal EDI development.
Required Leadership Competencies Communicates Effectively:
Communicates clearly with colleagues and manager(s) to provide information, resolve issues and promote ideas and proposals.
Communicates clearly through verbal and written communication across individual and small group settings.
Leverages Functional Expertise:
Leverages functional knowledge to inform day to day work.
Uses experience to fix basic problems or suggest minor improvements to processes.
Tracks latest practices and innovations in field.
Operates with Integrity:
Listens deeply to understand stakeholder needs and views and seeks to resolve issues and solve problems in a manner that builds trust and keeps the focus on client needs and shared mission.
Anchors actions in our mission and values.
Understand our Business:
Understands own job function within the broader context of team priorities and work plans.
Actively develops a knowledge of key stakeholders external to the department.
Required Technical Competencies, Experience, Certifications & Education Proficiency in Microsoft Office, particularly Excel basic lookups and functions.
Must be detail oriented, have excellent problem-solving capabilities, excellent analytical skills, with organizational and communication skills.
High degree of professionalism, flexibility and initiative.
Ability to multi-task with a strong sense of meeting deadlines and follow-up.
Feeding America embraces a philosophy that recognizes and values diversity.
Our goal is to attract, develop, retain, and promote a talented diverse workforce in a culture where all employees will contribute to their fullest potential.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
